Georgian Service Group – 2007
Last Updated: 12 February 2025

These Terms & Conditions (“Terms”) govern your access to and use of the Georgian Service Group – 2007 (“Georgian Service Group,” “we,” “our,” or “us”) website and the services provided through it.

By accessing this website or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the website.

Company Information

Georgian Service Group – 2007 is a company operating under the laws of Georgia.
Registered address: Tbilisi, Georgia, Otar Lortkipanidze Street 33.
Email: info@gsg.ge
Phone: +995 593 360 339

Where applicable, our Data Protection Officer (DPO) may be contacted at nbardavelidze@gsg.ge.

Use of the Website

You may use this website solely for lawful purposes. You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or upload harmful or malicious content.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

Services

Georgian Service Group provides Customer Care and Business Process Outsourcing (BPO) services, including customer support operations and related support functions.

The exact scope and conditions of services are defined in individual agreements or service-level agreements (SLAs). In case of any conflict, such agreements shall prevail over these Terms.

Data Protection & Privacy

We process personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

Depending on the context, Georgian Service Group acts either as a Data Processor (when processing data on behalf of clients) or as a Data Controller (when processing its own business or website data).

Further details regarding data processing are available in our Privacy Policy.

Confidentiality

All data processed in the course of providing services is treated as confidential. Georgian Service Group implements appropriate technical and organizational measures to protect data and does not sell or misuse client or customer information.

Intellectual Property

All content and materials on this website are the intellectual property of Georgian Service Group – 2007 or its licensors and are protected by applicable laws. No rights are granted except as necessary for lawful use of the website or receipt of services.

Disclaimer & Limitation of Liability

The website and services are provided on an “as is” and “as available” basis. Georgian Service Group does not guarantee uninterrupted or error-free operation.

To the maximum extent permitted by law, Georgian Service Group shall not be liable for indirect or consequential damages. Any liability shall be limited to the extent required by applicable law.